You should read through the manual and the Readme file on the CD of the product in question before contacting Activision Customer Support.

Additionally, if you have Internet access, search our troubleshooting database at: http://www.activision.com/support.

Please ensure that your computer system meets the minimum system requirements that are listed on the bottom of the box.
Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements.
So that we can better help you, please have the following information ready:

• Complete product title (include version number)
• Exact error message reported (if any) and a brief description of the problem
• Your computer's processor type and speed
  (e.g., Pentium® 4 1.5 GHz or
  Athlon™ XP 1500+ processor)
• Amount of RAM
• Make and model of your video and sound cards
  (e.g., ATI Radeon 9800 or
  all Nvidia GeForce FX series)
• Make and model of your CD-ROM or DVD-ROM drive
  (e.g., Samsung SC-140)
• Operating System

Note: Please do not contact Customer Support for hints/codes/cheats; only technical issues.

Internet: http://www.activision.com/support

Our support section of the web has the most up-to-date information available, including patches that can be downloaded free of charge. We update the support pages daily so please check here first for solutions.
By going to the Find Answers section and selecting the platform/game you are inquiring about you can view the top solutions for the game to date. If you don't find your question/solution there, try inputting a keyword into the search.

If you cannot find an answer to your issue, you can submit a question/incident to us using the online support form. A response may take anywhere from 24-72 hours depending on the volume of messages we receive and the nature of your problem. During the first few weeks of a game release and during holiday seasons the response time may take a little longer.

Note: Internet support is handled in English only.

Note: The multiplayer components of Activision games are handled only through the Internet.

Phone: (310) 255-2050

You can call our 24-hour voice-mail system for answers to your most frequently asked questions at the above number. Contact a Customer Support Representative at the same number between the hours of 9:00 am and 5:00 pm (Pacific Time), Monday through Friday, except holidays. When calling please make sure you are in front of your computer with hte power on and have all the necessary information as listed above at hand.

Please do not send any game returns directly to Activision without first contacting Customer Support. It is our policy that game returns/refunds must be dealt with by the retailer or online site where you purchased the product. Please see the Limited Warranty contained within our Software License Agreement for warranty replacements.